Welcome to ServiceOnDoor Your privacy is essential to us, and we are committed to safeguarding any information that we collect from you. This Privacy Policy outlines how we handle personal data through our website https://www.serviceondoor.in/ and associated services. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, address, and any other information provided voluntarily when you contact us or book a service.
Usage Information: Information regarding your interactions with our website, including IP addresses, device data, and browsing behavior. This data is collected through cookies, web beacons, and similar tracking technologies.
Payment Information: Information required for processing payments, which may include credit/debit card details and billing address. Payment data is collected securely and handled by our third-party payment processors, which are compliant with PCI-DSS standards.
2. How We Use Your Information
We may use the information collected for the following purposes:
Service Delivery: To schedule, manage, and deliver appliance repair services.
Communication: To respond to inquiries, send confirmations, provide updates, and offer promotional information (with opt-out options).
Improvement of Services: To analyze usage trends, improve our website, and enhance service quality.
Payment Processing: To process transactions for services requested.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with:
Service Providers: Third-party vendors and contractors who assist with our operations, such as payment processing, data analysis, and customer service.
Legal Compliance: Authorities, if necessary, to comply with legal obligations, enforce our terms of service, or protect our rights, property, and safety.
4. Data Security
We prioritize the security of your information. We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no online data transmission or storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have rights related to your personal data, including:
Access: Request details of personal data we hold about you.
Correction: Request updates or corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to certain legal restrictions.
Data Portability: Request a copy of your data in a structured format.
Opt-Out: Unsubscribe from promotional communications.
For any such requests, please contact us at [Your Contact Email].
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies, though this may impact the website's functionality.
7. Links to Other Websites
Our website may include links to third-party sites. We are not responsible for the content or privacy practices of these external websites. We encourage users to review the privacy policies of any external sites visited.
8. Updates to Our Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on our website with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Service on Door
info@serviceondoor.in
43 UB Colony Prakirity Apartment Block B Gopal lal tegore road Baranagar KOLKOTA WEST BENGAL 700035 Baranagar, West Bengal 700035 India
824-048-3096
